Refund policy

We want you to be satisfied with your purchase. Should you need to make a return, we will gladly accept in-stock, regular priced items within 14 days of your purchase, in original, unworn condition. 

 

Please follow the instructions below to complete a return.

 

Email us at jon@wayzatajewelers.com or call 952-473-2131 for a return label and shipping instructions. 

 

Once received, your return will be inspected to verify that it is in original, unworn condition. All paperwork included in the initial package, such as appraisals and certifications, must be returned. Once your return is approved, we will refund you the purchase price, less the shipping cost. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us. You can always contact us for any return question at jon@wayzatajewelers.com.

 

For exchanges, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds will be processed within 10 days of receiving the return. Exchanges are not subject to any additional fees or shipping costs. 

 

Custom orders, made to order, modified pieces (ie: engraved, sized, etc.) and sale item purchases are considered a final sale and cannot be exchanged or returned. Please get in touch if you have questions or concerns about your specific item.